1. Agreement to Terms
By accessing or using the Cozy Sites website (cozysites.me) or subscribing to our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
Cozy Sites is operated by Cozy Empire ("we," "us," or "our").
2. Services
Cozy Sites provides website design, hosting, and maintenance services for small businesses. Our service includes:
- Custom-coded website (not a template)
- Mobile responsive design
- Web hosting
- Domain name (one domain included; supports new registration or transfer of your existing domain)
- Up to 3 custom forwarding email addresses on your domain (e.g. info@yourbusiness.com, forwarded to your personal inbox)
- Content edits and updates
- Contact form setup
- Ongoing technical support
3. Subscription & Billing
Our service is offered on a monthly subscription basis at $24.99/month. By subscribing, you authorize us to charge your payment method on a recurring monthly basis through our payment processor, Stripe.
- No setup fees. There are no upfront costs to get started.
- No contracts. You may cancel your subscription at any time.
- Cancellation. To cancel, email us at Cozyempire@gmail.com or use the billing management link in your Stripe welcome email. Your website will remain active through the end of your current billing cycle. After that, your site will be taken offline.
- Satisfaction guarantee. If you are not satisfied with your initial website build, notify us in writing within 14 days of launch and we will either revise the site at no additional cost or refund your first month's payment in full. This guarantee applies once per subscription and covers the first month only.
- Refunds beyond the satisfaction guarantee. We do not offer refunds for partial months of service. If you cancel, you will not be billed for future months.
- Price changes. We reserve the right to change pricing with 30 days' advance notice via email. Existing subscribers will be honored at their current rate until renewal.
4. Website Ownership & Content
- You retain ownership of all content you provide (text, images, logos, etc.).
- We retain ownership of the underlying website code, design, and any reusable components we create.
- We may display a "Website built by Cozy Sites" credit in the footer of your site.
- Upon cancellation, you may request a copy of your own content. Source code and design assets created by us are not transferable as part of the standard subscription.
5. Your Responsibilities
You agree to:
- Provide accurate and complete information during onboarding.
- Ensure that all content you provide does not infringe on any third-party rights.
- Not use our services for any unlawful, harmful, or fraudulent purpose.
- Not submit content that is defamatory, obscene, hateful, or threatening.
- Respond to our communications in a timely manner during the website build process.
6. Referral Program
Our referral program allows existing subscribers and approved non-members to earn $2.50/month for each referred subscriber who remains active. Referral terms:
- Discounted rate for referred subscribers: New subscribers who sign up using a valid referral code pay $20/month for their first 3 months, after which the standard rate of $24.99/month applies.
- Referral earnings are paid monthly via PayPal or Cash App, provided the referred subscriber's account remains active and in good standing.
- Earnings accrue only while both the referrer and the referred subscriber maintain active accounts.
- We reserve the right to modify or discontinue the referral program at any time with notice to participants.
- Abuse of the referral program (fake accounts, self-referrals, code-sharing fraud, etc.) will result in forfeiture of earnings and possible account termination.
7. Service Availability
While we strive for maximum uptime, we do not guarantee 100% availability. We are not liable for any downtime caused by hosting providers, DNS issues, third-party services, or circumstances beyond our control. We will make reasonable efforts to resolve any outages promptly.
8. Limitation of Liability
To the maximum extent permitted by law, Cozy Sites and Cozy Empire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities, arising from your use of our services.
Our total liability shall not exceed the amount you paid us in the 3 months preceding the event giving rise to the claim.
9. Termination
We reserve the right to suspend or terminate your account and website if:
- You violate these Terms.
- Your payment method fails and is not resolved within 7 days.
- You use the service for unlawful purposes.
- Your website content violates our acceptable use standards.
10. Modifications to Terms
We may update these Terms from time to time. We will notify subscribers of material changes via email. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the United States and the State of Kentucky, without regard to conflict of law principles.
12. Contact
If you have questions about these Terms, contact us at: